In the app
- Open VanikIndia and log in.
- Tap your profile photo at the top, then Delete Account. (Also at the bottom of the Profile page.)
- Pick a reason, tick the confirmation and tap Delete my account.
On the web
- Open web.vanikindia.com/delete-account.
- Log in with your registered phone number and OTP.
- Pick a reason, confirm and tap Delete my account.
By email
- Email support@vanikindia.com.
- Subject: Account deletion request. Include your registered phone number.
- We may call that number to confirm, then process it.
What happens next
Deletion has a 30-day safety window, so a mistake can be undone.
Right away
Your account is deactivated and you are logged out on every device.
Next 30 days
Changed your mind? Log in with your phone number and your account is restored.
After 30 days
Your account and personal data are permanently deleted. This can't be undone.
Data we delete
- Your profile: name, phone number, addresses, GST number, profile photo and shop banner
- All your products, with their photos and videos
- Your customer and supplier connections
- Your cart, unbilled orders and payment requests
- Notifications, login sessions and device notification tokens
Data we keep, and why
- Bills, invoices and payment records shared with other users. The other party needs them, and Indian GST and tax law requires us to keep them. Invoices already issued stay as issued; elsewhere your name shows as "Deleted User".
- Subscription payment records, kept for tax and accounting. Unused subscription time is not refunded; if you paid within the last 7 days, ask for a refund first (see our Refund Policy).
Questions
Still unsure? Here are the common ones.
Can I get my account back after deleting it?
Yes, within 30 days. Just log in with the same phone number and your account, products and connections are restored. After 30 days it's permanently gone.
Can I sign up again with the same phone number later?
Yes. Once your account is permanently deleted, the phone number is free and you can create a fresh account. Your old data will not come back.
Why can't I delete my account right now?
You have pending bills, payment requests, or orders you placed. Complete or cancel them, then try again. The Delete Account screen in the app lists each one.
Will my customers and suppliers be told?
We don't send them a message. After deletion they'll see "Deleted User" on bills you shared, and you'll no longer appear in their network.
I just want fewer notifications, not to delete everything.
You can turn off notifications in your phone's settings for VanikIndia instead. Your account and data stay safe.